Hi,
Can anyone help because Ford themselves can't.
I have a 2003 galaxy 1.9 TDI. So much was wrong with it, I took it to a main dealer and asked them to do the lot being a cheaper option than replacing the car. One of the things I had replaced was the instrument cluster as the red display between the speedo & the rev counter had gone. Replaced the cluster, so when reading 20 was going 30, reading 40 was actually 55. They replaced it but it's still the same. they now claim I need a new engine management system, I'm not convinced. I have read an old post the same as this and one of the questions was had the driveshaft been replaced. In my case, yes, is this a simple fix? Any help will be great, thank you
sorry, that's a bit unclear. What I should have said is NOW when the speedo is reading 20, I'm going 30 and when speedo reading 40, I'm going just over 50.
From my time working with Ford I recall part of the configuration process for a new instrument cluster was inputting the axle ratio with WDS/IDS (Ford's diagnostic computer system), not sure if it's the same on the Galaxies but is it possible they've not calibrated it properly on installation? Unless it's just flatly the wrong cluster for the vehicle.
Yes it could well be the drive shaft, if the incorrect shaft was fitted then the speedo pick-up signal from the ABS ring would knock out the speedo, as different years had a different number of teeth on the ABS ring which is used for the speedo IIRC.
If I'm wrong i'm sure someone will correct me.!!
Hope this helps
Thank you to you both, have made a note for those things to be checked. If anyone else comes up with another possibility, all advice will be gratefully received as I want to cover all possibilities.
Humm, I'm not so sure on that one - whilst yes the cluster references the ABS controller for speed it also has its own speed sensor in the gearbox which should be telling the cluster what the speed is regardless of the ABS's input. Did you have one or both shafts changed? Theoretically, if it was the shaft that was incorrect, then the ABS light would be on and the inputs from the shafts would be wildly different unless you had both changed at the same time?
Part matching on the instrument cluster is critical, there are many variants (about 26 IIRC) based on year, engine and critically - gearbox. There were around 6 variants of gearbox fitted to the TDI during its production and matching the cluster to the final drive ratio is extremely important.
Firstly, I'd ask them if they still have the old cluster so you can confirm correct part numbers.
Whilst you are there, I'd ask them how it can be the ECU when it was working perfectly well before they replaced the cluster to fix an unrelated problem. If it truly did need the ECU replaced then they better be changing it FOC as it must have been damaged whilst fitting this cluster.
Personally, I would ask them to refit the original cluster since they are clearly unable to get a new one to work correctly to see if the problem remains (I can guarantee it wont!). Then send the cluster away to a refit specialist to have the LED screen replaced for about a third of the price they will have charged you for a new one!!
Thank you everyone, I'm sure all this information will help. Sadly, the original instrument cluster is long gone so I can't re-fit it to test :(
It's going to be a lot harder without the original cluster unit to refer to the engineering part numbers it would have (hopefully!) had on it. The first thing to do would be to take the new unit out, check the engineering numbers on it and check with the Ford parts department that the correct unit has been fitted to the vehicle. It's not beyond the realms of possibility that Ford's ECAT (parts system) is incorrect, it's happened before, if the parts department cannot be sure they should be able to raise a technical enquiry with Ford to determine if the unit is correct for the vehicle.
Your other option is to try to find a similar age and spec Galaxy in a breakers (TDI with the same power output, transmission, trim level, display type etc) and try a secondhand cluster from it.
Of course, if the dealer has screwed up and is trying to pull the wool over your eyes (especially if the speedo reading was correct until the dealer messed around with the vehicle), it should be up to them to sort it out, it sounds a little like they're trying to blind you with science.
It does sound like a sensor (software) interpretation problem to me.
(i) Might be worth posting a list of what was replaced in terms of engine, gearbox, driveshafts, electronics as it may help point to where the problem could be.
(ii) Am I reading correctly that the cluster was replaced twice? If they replaced the "first" replacement with the same model (from their history) rather than checking against what was originally fitted then that would explain why it made no difference.
(iii) If all else fails, and you are comfortable with computers (or know someone who is) then you could buy a VAG-TACHO lead (<Ã,£20) and use the free software to dump the contents of your cluster. This will save them so you can send them back if it doesn't fix anything. You then need to see if any members (of this and other sites) can provide you with a cluster dump from the same year, model, trim, engine and gearbox from their cluster and try uploading that to yours. This will probably mess up the mileage but I believe other members here can help you with putting that back to the original values.
(iv) First I would get the part number fitted by "your" Ford Garage if you don't have it already, then go to a different one and ask them blind what the part number for a replacement cluster for your car is.
It may also be worth getting a VCDS-LITE lead (different but <Ã,£10) and using the free software to check what speed the other electronics that use speed think is happening (ABS, Engine) to see if the whole vehicle has a problem or just the dash.
Again, I am so grateful to everyone giving advice and trying to help. I do have one more problem now and therefore one more question, sorry!!
How do I know establish if there may be another instrument cluster for my car? The Ford garage didn't make a note of the part number of the old cluster they returned to Ford, the part number of the new cluster they supplied and fitted is 1220553. Does anyone know of a different part number for the instrument cluster of my particular model?
Galaxy 2003
Ghia
1.9 TDI (130)
6 speed manual
On thing that may be worth pointing out is that my particular car seems to be different to another Galaxy in the way it has satnav and a DVD player, I know these may have been optional extras or is it a different model?!!
Lemoncharlie,
where abouts are you as I have a spare set of clocks here that you could fit to see if they help to resolve your problem, at least then you can tell the Ford dealer that they have supplied the wrong one!,
unfortunately couldn't let you have them but at least go some way to sorting your problem depending where you are ?
I have a 2005 1.9TDI 130 Ghia which sounds like it has the same dash (Half FIS)
Go here ->https://www.etis.ford.com/vehicleRegSelector.do (https://www.etis.ford.com/vehicleRegSelector.do)
and enter your VIN (Chassis number)
This is the Vehicle Summary for mine.
Primary Features
Build Date: 15.04.2005
Vehicle Line: Galaxy 2000-2006
Body Style: 5 Door Saloon
Version: High Series
Engine: Diesel 1.9TI (130PS)
Transmission: Economy 6
Axle Ratio: 3.68
Emission: 2000 EEC (EEC 7)
Air Conditioning: Automatic Air Conditioning
Territory: (+)"GB"
Paint: Reflex Silver
Interior Fabric: Linea / Flannel Grey
If your transmission (Economy 6) and Axle Ratio (3.68) match then I would expect the dash to be the same. I haven't had mine out (If it ain't broke don't fix it!) so I'm not sureo f the part number. I do however have a VAG-TACHO lead as I enabled miles to empty on my trip computer (following Mirez's guide). It is probably possible to read the cluster part via VCDS-LITE or VAG-TACHO.
Mirez will be along at some point to clarify but if the part numbers match then I can take an EEPROM dump of mine (with VAG-TACHO) and you should be able to upload it to your cluster (after taking a copy of yours first). This would hopefully give you a working dash (with miles to empty enabled!). I believe the cluster would then take the higher of the mileage values in the EEPROM dump (just short of 110k as it would be a dump of my cluster) or from your ECU (ie your current mileage). Again I believe Mirez could clarify this and may know how to correct it if you have a lower mileage than mine.
Total outlay about Ã,£20 if you need both VAG-COM and VAG-TACHO leads and can wait for the VAG-TACHO lead to come from Hong Kong.
VCDS will give you the part number of the instrument cluster when you connect to it - its the suffix that's important. Indeed if you cluster dump from yours and transfer it to Charlies then his cluster will inherit everything from yours including all features and mileage. Vag-Tacho can correct the mileage once done, its as simple as pressing the button and typing in what you want it display (Scary thought how easy it is to clock).
HOWEVER, if you have the factory fitted SatNav then you can't swap EEPROMS as above as the cluster you have SHOULD be a "Full FIS" where I suspect SB's is a half FIS like most Gal's
Mirez is correct. Mine is Half FIS.
Here's the Instruments information from VCDS-LITE
Thursday, 20 February 2014, 16:26:52.
VCDS-Lite Version: Release 1.1
Control Module Part Number: 7M5 920 920 S
Component and/or Version: KOMBIINSTRUMENT VDO V61
Software Coding: 13401
Work Shop Code: WSC 00020
VCID: 42F7C90B5D81
No fault code found.
If it is the factory fitted SatNav then mine won't be compatible as the centre red section of the dash on yours should be the full height of the "rectangle" it is fitted in (Full-FIS). I believe SAT-NAV instructions get echoed on there. Mine is only half this height (Half-FIS) as I don't have SAT-NAV (should have read your earlier posts properly).
Has the dealer fitted a dash that is Half-FIS instead of Full-FIS? I believe the install process should have taken a dump of the original dash and put it into the new dash to transfer mileage etc.
I think as insanitybeard said if the speedo was correct when they took the car I believe the onus is on them to fix it at their cost. I would be asking them to do this and supply you with an equivalent (seven seater) loan car until they do, as they have now made the car incapable of passing it's MOT (illeagal speedometer if it's reading
Like Silverbeast's Galaxy, my 2004 build date model is a 130PS Ghia with the Economy 6 transmission and 3.68 axle ratio, in the vehicle specific Ford ETIS printout lists mine as having a 'mid line instrument panel' which presumably is the half FIS type small display screen.
If you have the larger display type screen which works in conjunction with the sat-nav then that is certainly going to make it tricky to get an equivalent secondhand unit to the right spec.
I'm interested to know why your old instrument cluster has been sent back to Ford, your vehicle is (as it is 10 years old) obviously no longer covered by a Ford warranty, therefore the old unit would not need to be sent back for any warranty purposes, it is possible the units are exchange requiring return to Ford for remanufacture, I do not have experience with the Galaxy clusters but most other Ford models I recall did not have exchange clusters, therefore it surprises me that your old cluster had to be returned to Ford.
O.P, it may be worth you posting a picture of the cluster you currently have installed with your vehicle and also the sat-nav it has fitted to see if they are matched as they should be.
For what it's worth, I've just been looking up a few parts for my Galaxy at the Ford dealer where I used to work and in all fairness, FINIS 1220553 does seem to be correct for your spec of vehicle- applicable to 130PS TDI, high level cluster, MPH/KMH speedo years 2003-06. It's not inconceivable that the new unit that was fitted to your vehicle was not correct to specification, it does happen, but that's all I can tell you.
Also, regarding what I said earlier, the units are also listed as exchange (i.e, new for old), which surprises me, possibly with the age of the vehicles the clusters are meant to fit Ford prefer to remanufacture them instead of produce a new batch, most of the options listed were exchange.
Could it possibly be there's some precious metal or component that can be recycled.
Even old cat converters they want back.
could well be chris,on ebay you can buy instructions on how to scrap computers as there are gold deposits in them,and cats iirc have platinum.
you dont ever see a poor scrap dealer do you. ::)
Very true :) My local scrappy also won the lottery in 2004 (IIRC) about 5.5 million.... coz he needed it :D
Again, a big thank you for all those helping me. In reply to SilverBeast, here's the Vehicle Summary for mine
Primary Features
Build Date: Hidden
Vehicle Line: Galaxy 2000-2006
Body Style: 5 Door Saloon
Version: High Series
Engine: Diesel 1.9TI (130PS)
Transmission: Economy 6
Drive: RHD FWD
Axle Ratio: 3.68
Emission: 2000 EEC (EEC 7)
Air Conditioning: Automatic Air Conditioning
Territory: (+)"GB"
Paint: Solid Black
Interior Fabric: Miniperf / Anthracite
I'm now strongly in the opinion the part number is incorrect, the second unit they tried was the same part number as they assumed it was a faulty unit. Sadly, as I have mentioned, they returned the old unit to Ford and have confirmed by email that they didn't make a note of the part number from it.
Most grateful to Drober42 for the offer of lending me a unit to try out but as much as I'm desperate to resolve it, I think the distance is too far as I'm in Dorset, very kind of you though.
in answer to many of you, the garage won't do anything about it, they are blaming the computer side of things although strangely, keep avoiding giving me a price to supply and fit it. they also confirmed verbally that the correct speed was showing in the computer, just different when it got to the speedo.
I looked at my car yesterday and thought to myself that it's a really nice car, more on it than most new ones and despite being 10, still seems modern, I love it, why the ruddy hell should I change it because a dealer has screwed it up?!!
I need desperately to prove they've done wrong and need to determine the correct cluster, I shall post a couple of photos on here in a moment as Insanitybeard has suggested.
may I also wish you all a merry Christmas & Happy New Year
Quote from: lemoncharlie on December 24, 2013, 08:09:00 PM
in answer to many of you, the garage won't do anything about it, they are blaming the computer side of things although strangely, keep avoiding giving me a price to supply and fit it. they also confirmed verbally that the correct speed was showing in the computer, just different when it got to the speedo.
That in itself is proof there is nothing wrong with the ECU. The instrument cluster reads the pulsed signal that the ECU puts out to the rest of the car (Known as the VSS Signal) which we now know is correct. Therefore the only thing that can be faulty is the instrument cluster, and again since they changed it for one that was working we know it must be the wrong one for the car. 100% there problem to rectify - take it back and scream and shout (preferably in the showroom as they REALLY don't like that :) )
Here's a photo of the cluster
and, for what it's worth a photo of the sat nav unit[attachimg=1]
Thank you Mirez,
I think I need to prove it and then go back to them, I know it's going to cost me but I'll make sure I get it back, I agree with you, it's the wrong cluster even though it's the part number quoted on their system, I just need that one person who has the same car as me and can confirm the part number.
Yup. that's a factory fitted MFD1 nav unit and the Full FIS cluster.
Confused now, could it still be the incorrect cluster? (Even though it's full size)? If that is the case, do you have any idea on how many clusters there could be for my car?
From what insanitybeard said earlier installation may involve setting the axle ratio in the cluster. This corresponds with the symptom of it not reading the same speed as the ECU is transmitting. It's only counting pulses and converting it to speed. If they have not done this then this would be the problem.
I believe that it is likely that the cluster (and the previous one) is probably OK, it just hasn't had the setup done properly by the dealer.
I assume it was a Ford dealer. It will probably be worth going in and making a fuss as Mirez suggested, particularly if it is in a showroom full of customers it can be most effective. Ask them if they have configured the Axle Ratio in the dash, and if they can double check it (free of charge of course).
It may be worth calling a dash repair specialist and explaining the situation. They may have experience of this issue and be able to offer a possible cause. You may be able to use this as ammunition when you talk to the dealer.
Good Luck
am i missing something here?
you paid 'ford' in good faith to carry out repairs to your car to get it running correctly.and they have failed miserably by the sounds of it.
then surely under the sale of goods act they have breached there contract with you??
and yet if im reading this right,they are basically saying to you theres nothing they can do to help you.think you need to consult your local trade and standards office and see what they have to say about all of this.
if it was me i would be moving in to there showroom with a loud hailer m8.
It is a Ford main dealer & I hear what you are saying about going there and making a fuss. I've already done that and they have (apparently) been in contact with the Ford Technical department who couldn't offer a solution - more than likely it was them who suggested I needed a replacement engine management system. This will make you laugh, the Ford dealer suggested I installed a road angel to watch my speed. What do you do when they have had your car 3 days and say "that's all that can be done"? This is why I need to rectify it and them claim my original money back and hopefully any further money spent. I'm even prepared to take it to small claims court but need to rectify it first.
Have you found out if you will pass your MOT with a faulty speedo. It it's measuring speed incorrectly then I would expect it to record mileage incorrectly, which may be interpreted as "clocking".
There is a thread on cluster repairs here --> https://www.fordmpv.com/smf2/ford-galaxy/instrument-cluster-repair/msg4024/#msg4024 (https://www.fordmpv.com/smf2/ford-galaxy/instrument-cluster-repair/msg4024/#msg4024)
Maybe worth giving cartronix a call as they seem to have been recommended by a couple of members. There site states that a faulty speedometer "may" fail an MOT
Thank you, have saved their site as a bookmark & will contact them when they re-open after the Christmas period.
A faulty speedo will fail an mot but as its not a test item then its unlikely unless you specifically tell them or if its completely dead so shows no speed on the brake test (and they notice).
I'll see if I can get you a parts list for the cluster variations, is it just the FINIS code you have?
Humm:
[attachimg=1]
What's curious is that they don't list separate parts for the manual and auto versions. Given that the VSS pulses are very different between the manual and auto, coupled with the fact the auto cluster would have the "P N R 1 2" display on it should mean there are variants for both. Since there aren't it would lead me to assume that a certain amount of coding should indeed have been preformed by them.
Another thing that strikes me as odd here is that your mileage appears correct? This would imply that the configuration was taken from the old cluster prior to the new one being fitted however since we don't know exactly how or what Ford's tool reads/writes on the clusters, do you have vag-com/vcds yet? I'd be curious to see what the soft coding is set to as I'm not aware that Ford have the ability to alter this with their machines and there is reference to the "K-Value" multiplier on the 4th Bit.
How's the VSS signal being read by the other electronics of the car? For example turn the parking assist on and see if its still turning off automatically when you go above 15mph?
Just wondering is it possible that the display has been programned to display kph instead of mph (dunno if its even possible but cant see alk the contimentak cars usung the lil kph inner ring on speedo)
But then it would be reading fast wouldnt it ?
Not changed wheels and tyres and got completely wrong sizes on?
Another thought, have you tried the odometer /tripmeter over a known mile/5 mile trip or against another car
My thinking is if the trip meter is ok could it be as simple as a manufactuering defect sticky needle etc
I'm sure the km setting was checked & it is set for mph. I have contacted Cartronix and they advised I go to a VW garage..contacted VW and they can't help & say it needs to be done by Ford. If there's anyone out there who are reasonably close to me (Weymouth, Dorset) and think they may be able to resolve this problem, I'll be happy to pay, it's all getting confusing and garages don't seem to be able to help.
Also, in reply to Mirez, the parking assist switches off when the speedo shows 15mph.
Looking back through this post, some people asked what other work I had done at the same time as the instrument cluster, here's a list:
- replacement instrument cluster F1220553 052076)
- Cambelt replaced
- Air-con recharge
- 4 wheel alignment
- outside Temperature sensor replaced (as was stuck on 75 degrees)
- new front brake discs & pads
- replaced o/s inner driveshaft & gear box stub (+ seal/spring/washer/retain ring/snap ring/boot)
- replacement heater control panel (supplied a 2nd hand one which turns on most times the engine is started, couldn't be rectified in engine management )
- Replacement rear brake pads (052069/kit - caliper)
- major service
Please could someone point me in the right direction for obtaining both the VAG-TACHO lead & VCDS-LITE lead? I've looked on ebay but to be honest , not sure what I'm looking for. Will be most grateful, I so want to get this resolved.
If the PDC turns off when the speedo says 15 then the gauge is showing the correct speed. Since we know the ecu is also reading the correct speed then it can only be an interpretation issue, ie the cluster isnt coded correctly.
I'm close enough to you and happy to take a look with VCDS if you would like. One thing I would point put though is that you have paid Ford (probably an extortionate amount) to replace this. If you start messing with vag-tacho then they'll almost certainly use this as a way out.
Mirez, that's great! can we arrange something through a private message please?
Yeah no worries, let me PM you in a couple of days as it's possible I'll be in Lyme Regis towards the end of the week which I guess would be a lot easier for you?
That will be great, thank you.
Just a thought, what about if I were to get a second hand one (if I can) and see if that one can be configured? if so, and the milage can be changed to match my milage, I could take the existing unit back to the garage and demand a refund?!!
I still think you should do that now but yes, although I would aim for a Sharan cluster as a full fis Ford one is uber rare.
problem is, all the people I have messaged are asking for a part number, the code I have (1220553) doesn't seem to help.
1220553 is a Ford FINIS code used to order parts, if you are talking to people about a second hand cluster you want the manufacturing number that'll be on the cluster (YM21-10849-AVE) and if you are talking to VW people about it then you need the VAG number which will be something like 7M0-xxx-xxx
thank you, another thought was to remove the existing cluster to get the numbers off it, if that's a good idea, can you tell me how please?!
or, is the number you quoted (YM21-10849-AVE) all I need?
I don't know if this helps but I have factory fitted sat nav,from VCDS this is the cluster info for mine
Part No: 7M5 920 940 Q
Primary Features
Build Date: 29.12.2005
Vehicle Line: Galaxy 2000-2006
Body Style: 5 Door Saloon
Version: High Series
Engine: Diesel 1.9TI (150PS)
Transmission: Economy 6
Drive: RHD FWD
Axle Ratio: 3.68
Emission: 2000 EEC (EEC 7)
Air Conditioning: Automatic Air Conditioning
Territory: (+)"GB"
Paint: Reflex Silver
Interior Fabric: Linea / Anthracite
Thank you Loontoon, I think I need Mirez's advice on that!
Ok an overview of the numbers:
FINIS Code:
A Ford FINIS code used to order parts, generally its not shown on parts you find in/on the car and instead you have the manufacturing number.
MFG Number:
The manufacturing number is what is generally put on the parts. YM21-10849-AVE, in this case - it contains the revision details, software type etc.
VAG Number:
This is the part number as VW see it, they don't separate between the ordering system and the manufacturing system like Ford do so you generally see this number printed on parts and you can then take that in to a VW dealer and order it.
Controller Number:
This is where VW part numbers can cause a little confusion, if you use VCDS to grab the part number (as loontoon has) its GENERALLY fine but sometimes you get the controllers part number (ie the ecu brain) rather then the whole assembly, where it can be changed separately.
Because of the joint venture, there are some "dumb" codes that look like VAG Numbers but have no relevance to VW. These are where parts are made by VW purely for the Galaxy and are not fitted to the Sharan/Alhambra - the steering wheel controller is a good example of this and also, unfortunately, the clusters. If you are trying to get the "correct" part number for a Sharan/Alhambra cluster you won't as they were never destined for the Galaxy. You just have to match the year, engine and gearbox as best as you can.
If you need to remove the cluster then you'll have to remove the upper and lower steering column surrounds, (https://www.fordmpv.com/smf2/ford-galaxy-reference-library/galaxy-mk2-removing-the-steering-wheel/) - you can then remove the two torx screws at the bottom of the cluster before pulling it out.
Thank you, I'll let you know if I manage to get one. If not, back to plan A to try to configure the one I have I guess.
I've just looked at the instructions on how to remove the cluster and I'm not that confident, seems scarey if I'm honest
phoned the Ford Garage Friday and twice today for confirmation of the manufacturing number on the 1st cluster they fitted as they still have it...they've lost the cluster, how strange is that?!
Mirez,
Would I be correct in saying that the instrument cluster in your car is a Sharan one? Guessing it is, and, if that's the case, it's far nicer than a Galaxy one & all the Galaxy ones to date are incompatible.
So, is there any way I can find the exact manufacturing number for the Sharan?
Thanks
Yes mines a Sharan "Highline" cluster - I can give you the cluster number of mine if you want but you wont get an exact mfg number because it was never fitted to the Galaxy - closest you could get would be to match the Sharan's year, spec, engine and gearbox to yours. "Ghia" spec is "Carat" spec in VW speak ;)
If the number from yours with help, yes please. Would it matter that yours is a 115 & mine a 130?
Does this help at all?
Address 17: Instruments
Protocol: KW1281
Controller: 7M5 920 940 QX
Component: KOMBIINSTRUMENT VDO V65
Coding: 31400
Shop #: WSC 00021
Mirez,
I've spent everyday looking for a 2nd hand cluster, no luck. Are you still prepared to give it a go? :)
Is it just me or shouldn't that coding read 31401 the last digit being for the gearbox type? I would try changing that and then see if the speedo reads correctly as you already have the original value of 31400 so if it doesn't work you could just change the coding back to 31400
No, 115/130/140/150 should all be the same. More then happy to meet up but I'm going down that way now so would have to be up here.
The soft-coding looks wrong to me aswell, they have set that up for the automatic 4 speed....
Signal Multiplier: (K-value) ----X
1 = 3627 for manual transmission and AG5
to be honest, I'm happy to come to you but in a way would like to give it a go myself. Is it just a matter of telling me what to input or is it much more involved?
following on from what I have said above, if I am able to do this myself, exactly what software should I be using as the one I used wouldn't allow me to make any changes, just the scanning
also, just noticed there's a P1570 engine fault code....tell me that's nothing to do with all this!!
It's probably a code you picked where cluster has been disconnected with ignition turned on,have you tried to clear it?
That code is an immobiliser code, normally caused by the key not being 'read' properly, clear it and dont worry ;)
VCDS lite should be able to change softcoding, its nice and easy to do ;)
That said it is easy to do if you have VCDS / Vag-Com. Open the controller, click "Soft Coding" and enter "31401", then click "Do It" and it should store the code - Job done. Even the free version of VCDS allows you to change soft-coding so you should be good if you have one of those leads.
Certainly the coding you currently have seems iffy and decodes to
31 = Brakepad wear sensor warning active, Washer fluid low-level warning active, Seatbelt Warning Passenger Side active, Secondary Display (Radio/Navigation) active
4 = UK (GB)
0 = Fixed service interval without oil level / temperature sensor
0 = Undefined Automatic
Since you have a manual that last code is definitely wrong - on the technical side the cluster receives a speed (VSS) signal from the ECU in the form of a pulsed signal. The ââ,¬Å"0ââ,¬Â code should mean that it thinks the ECU will send it 3454 clock pulses per mile it covers, However because your car is a 6-Speed Manual it actually sends 3627 pulses per mile. If your sad enough to plot that on a graph its almost exactly what you say is happening :)
Ie, an actual 30MPH would be shown on your cluster as 15MPH, 60MPH would read 30MPH
[attachimg=1]
Can't do this straight away but will try this evening...so, if I've read this correctly, all I have to do plug laptop in, open VCDS-lite, go into the instrument section, change the code from 31400 to 31401 and save it? That simple???!! Am I misreadingreading or missing something?
sorry that should have said "misreading" - damn laptop!
Yup that simple!!
ok, hopefully the next and last post will be "the last post", lol. Before I try though, when I was messing with VCDS lite yesterday for the 1st time, it said that I couldn't perform certain actions due to being unregistered, any suggestions? (I downloaded it from the link you posted)
Also, just noticed on you graph (Ie, an actual 30MPH would be shown on your cluster as 15MPH, 60MPH would read 30MPH), it's not quite as drastic as that. 30 shows as 20 on the dial and 60 shows as about40- 45 on the dial. Does that mean it may not be that setting after all? :(
You are using the free version which is limited in certain respects (changing the soft coding isn't one of them though) - if you wanted access to the other bits of it you'll need to pay for the registered licence (about Ã,£100 iirc)
The value "0" you have set isn't documented so I've used the pulse value of the nearest auto I could find so the graph maybe a little out.
ok, cheers, phew, will let you know!
HELP!! I've attempted to change it, appears it has done so but once I've clicked "do it", it goes back to the previous screen and reverts back to 31400 so no change.
Does anyone know any reason why the code can't be changed?
Curious... if its stop accepting the code then it means it's invalid (the cluster isn't registering it). Try 31402 (the code you would have for an auto) and see what that does.
already tried that, didn't work either - getting a bit concerned now :(
Weird it wont take the code, possibly Ford did copy it correctly after allbut the cluster rejected it.
I am still curious why seat belt reminder for passenger side is enabled even though the Galaxy never had this option.
You cant physically break anything with soft coding so try 21401
Seat belt reminder?
The other thing I found odd was the software came up with a message (see screenshot)[attachimg=1], don't suppose that helps?
Just a thought, and I'm probably wrong, but, is the workshop code stopping me from changing the cluster code? Is it somehow locked to that garage's computer?
It's possible a programming issue error or dodgy component used during manufacture/remanufacture by Ford is preventing correct calibration, however the easiest way of confirming this is to source a known good secondhand unit and attempt to calibrate it for your vehicle, if all is well you know it is the new unit at fault, obviously this is a problem in itself due to the rarity of the full FIS display type cluster, but I imagine trying to get Ford parts to check if the units are correct to spec- especially when it looks like a software/ internal component issue- is going to involve going round in lots of circles! Nightmare. ???
I've been looking everyday since I started this post and not one has come up. Out of interest, I've just phoned another Ford dealer who say that it is possible they will be able to change the codes regardless of the fact that I can't, could that be the case? I ask this as it's whether I'm to risk at least Ã,£60 + VAT. I can't go back to the garage that fitted the cluster as if they know I (as opposed to a Ford garage) have used VCDS, they may well tell me that they are no longer responsible.
It may be a better (and cheaper!) bet to take a trip to see Mirez first and see if he can unearth anything before going down that route, I don't think the Ford diagnostic equipment has as much functionality as VCDS as the Galaxy is primarily VW technology, as I recall Galaxy diagnostics with the Ford kit weren't brilliant for that reason. If you can't do it with VCDS, I can't see how Ford will fare any better.
Wait for Mirez or somebody else who is familiar with VCDS to respond before going down that route and spending yet more cash.
Do you think you can do anything Mirez?!
Well I can try coding with the later full version of VCDS, you might want to check out http://www.ebay.co.uk/itm/SEAT-ALHAMBRA-1-9-TDI-2001-2008-INSTRUMENT-CLUSTER-CLOCK-7M7920940L-AUY-/111213414866?pt=UK_CarsParts_Vehicles_CarParts_SM&fits=Model%3AAlhambra&hash=item19e4d609d2
So, is that one compatible with my car? If so, happy to get it.
ok, here's an update, I managed to recode the instrument cluster to 21400. However, it won't let me change the last "0". At least I know I can change it, but why not the first digit and not the last?
sorry, another typing error, should have read "why ONLY the first digit & not the last"
Strangely, the garage contacted me on Friday & are going to phone me again on Monday. They seem to think that a corruption has occurred in the ecu. They also seem to think they need to re-program it (the ecu) but there's a chance it may crash & need to be replaced & if that did happen they will foot some of the expense if I foot some as well.
I need therefore to know a couple of things before they phone regardless of the fact that I'm going to tell them that I'm not contributing towards it.
- Can they argue that I've "read" the codes using VCDS?
- Are they correct in saying that the ecu could be corrupted?
- If they are correct, can it corrupt "just like that" or would it have been a result of them trying to reconfigure the instrument cluster?
Any advice before Monday will be great, thank you.
1- No, they cant tell its just been scanned.
2- Which ECU, the engines or the clusters?
3- Corruption is allways possible when doing this type of work but normally the software you use has checksums built in to notify them and allow them to write again.
The engine ECU cant be faulty, the ABS system would be in error state if that was the case as the VSS pulse would be different to the ABS pulses. I personally suspect this is a manufacturing error where VDO make the clusters. Since the firmware is the same for the galaxy, sharan and alhambra. I suspect they were never told to stop updating firmware for the Galaxy cluster when Ford stopped production. I suspect your new cluster is running late firmware designed for the 2.0 TDI's they fitted to the sharan/bamma. If they update your engines ecu firmware then potentially yes that could fix it (without knowing what gets updated though you cant prove that).
How can they possibly say you need to pay something?
Thanks for that Mirez. I agree, how can they? What was weird though is that I've not contacted them myself, they phoned out of the blue. Perhaps it had something to do with the fact that when I spoke to them a while back I said that I didn't want to have to take this further but would if I had to.
I think my problem is, I find it difficult to insist or argue especially when I don't know exactly what I'm talking about.
So, it seems from them contacting me, they may well be concerned for either their reputation or receiving a court summons or both.
As I seem to be in a reasonably strong position now, this is what I thought of doing. When they call, I thought it a good idea to suggest I take it to them and ask if they could run VCDS on the cluster with me watching. I could then say that I believe the cluster code should be "31401" not "31400" & suggest they change it?
Humm personally, i'd not mention VCDS or that coding. It's not for you to know or do that, plus it'll be unusual for a customer to know that so would probably ring alarm bells for them. What I might be tempted to do is say since the car is 95% VW, you would like them to look at it (at the dealers cost).
I maintain you need to speak to CAB and get a legal stand-point on it, you can't (and shouldn't) be trying to argue the technical points of it but you can (and should) be arguing your legal rights with them. Let's not forget its illegal to operate a car with a faulty speedometer and since yours was working and they broke it, I'm sure that wouldn't be good for them in court which is why they are probably chasing you. That's a good thing though :)
As a question, when they initially released the car back to you as fixed, how long did it take for you to notice the speedo was out and raise it with them?
A day or so, thought because it was fully serviced as well (for the first time in 4 years), it was just performing better. I did mention it to a Policeman friend of mine about 2 days after I got it back who was going to try to get a speed gun to test my speed but never did. Being in the Police, I can't imagine he will want to get involved with court proceedings as a witness.
By the way, I've sent you a private message.
thats laughable,how on earth can they tell you with a straight face that they expect you to foot some of the bill?
under the sale of goods act they have supplied something that reading here doesnt work correctly,so i would suspect you might want to contact your local trading standards off ice and put in a complaint and let them investigate on your behalf.
and as mirez has pointed out,deny everything about vcds.if they even sniff that you have been meddling,you will get the blame.